This document was last updated on: March 16, 2015
Welcome, and thank you for your interest in LearnSprout, Inc. ("LearnSprout", "us", "we" or "our") and our Service, as described in the LearnSprout Terms of Service.
any other individual authorized to use the Service on behalf of the Subscribing Organization and who uses the Service; and
the school, organization, company or other entity on whose behalf that you (as the individual) are registering for an Account and on whose behalf that you are using the Services (the "Subscribing Organization").
At LearnSprout, we take data security and the privacy of your students very seriously. Protecting personally identifiable information ("PII") of your students is at the very core of what we do. Once the connection to LearnSprout is made, your Information is secured on a remote, dedicated server. Your Information is kept separate from other Subscribing Organizations, so there is no possible way for other LearnSprout customers to view your students' PII. LearnSprout is FERPA compliant and adheres to all other federal and state laws in regard to student data. LearnSprout does not share, sell, or use school personally identifiable information for marketing purposes.
User Information. User Information is described in Section 6 of the Terms of Service, that can be found at: https://www.learnsprout.com/terms
School Student Information. School Student Information is described in Section 6 of the Terms of Service, that can be found at: https://www.learnsprout.com/terms. The School Student Information covers a variety of informational fields (the "School Data Fields") that will be synchronized with the Service. The School Student Information that you provide to the Service may include personally identifiable information of your students. Personally identifiable information is information provided such as student name, address and ethnicity. If you would like to review our standard categories of the School Data Fields, please go to here. As part of the Service, you will also be able to manually enter additional information related to the School Student Information on an individual student basis (this additional information is also deemed "School Student Information" for purposes of the Terms). We reserve the right to update and change the School Data Fields, but will only do so upon prior notice to you. IF YOU DON'T AGREE TO ANY CHANGES TO THE SCHOOL STUDENT DATA FIELDS, THEN YOU MUST PROVIDE US WITH WRITTEN NOTICE TO SUPPORT@LEARNSPROUT.COM AND WE WILL AUTOMATICALLY DELETE YOUR ACCOUNT (INCLUDING ALL RELATED SCHOOL STUDENT INFORMATION) UNLESS YOU NOTIFY US OTHERWISE.
"Automatically Collected" Information. When you use the Service or open one of our HTML e-mails, we may automatically record certain information from your web browser by using different types of technology, including "clear gifs" or "web beacons." This "automatically collected" information may include your IP address or other device address or ID, web browser and/or device type, the pages you view on the Service, and the dates and times that you visit, access, or use the Service. This information is gathered for all users using the Service and assists us with enhancing the Service and the user experience of the Service.
We use the information that you send and share with us in a variety of ways for providing the Service to you and enhancing the Service. For example:
We use the non-PII information that you provide to us to operate, maintain, enhance and provide all of the features of the Service.
We will use all of the non-PII information that you provide to us to improve the Service and to create new features and functionality.
As a service that stores PII on your behalf, it is our policy to limit the exposure and storage of PII for only currently enrolled students in your school or school district. We implement this policy by deleting all PII of a student that is no longer enrolled in your school or school district within 60 days of you notifying us of a student's termination of enrollment. We may, however, maintain anonymized or aggregated information, including usage data, for analytics purposes.
We may use your e-mail address (a) to contact you for administrative purposes such as customer service, to address intellectual property infringement, right of privacy violations or defamation issues related to your Information posted on the Service or (b) to send you promotional messages related to the Service and the activities of third parties we work with. Generally, you have the ability to opt-out of receiving any such communications, either through links provided in the messages or by updating your account preferences through the Service.
We may use "cookies" information to: (a) personalize our services, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the Service; (b) monitor and analyze the effectiveness of the Service; (d) monitor aggregate site usage metrics such as total number of visitors and pages viewed
We do not rent or sell your information! We may, however, disclose the Information that you provide to us (including PII) in the following circumstances:
Any Information, including PII that you voluntarily choose to leave accessible in a public area (such as leaving your computer unprotected and the Service open) or available to other users (usually within your school or school district), will be available to anyone who you allow access to that Information.
We work with third-party service providers to provide application development, website hosting (such as Amazon web services), maintenance, and other related services for us. To the extent it is necessary for these third-party service providers to fulfill their contractual obligations to us, these third parties may have access to or process the PII that you provide to us. Any such third parties have security policies that include requirements and protections as strict as our Security Policy. Our Security Policy can be found at: https://www.learnsprout.com/security. The third party recipients are limited to using the Information for the sole purpose for which it was provided and are subject to confidentiality agreements.
We may be required to share Information with law enforcement or other third parties when compelled to do so by court order or other legal process, to comply with statutes or regulations or to enforce our Terms of Service.
We also reserve the right to disclose your Information that we believe, in good faith, is appropriate or necessary to take precautions against liability; to protect us and others from fraudulent, abusive, or unlawful uses or activity; to assist government enforcement agencies; to protect the security or integrity of the Service; or to protect the rights, property, or personal safety of LearnSprout, Inc., our users, or others.
You may, of course, decline to share certain PII with us, in which case we may not be able to provide to you some of the features and functionality of the Service. You may update, correct, or delete your Account information and preferences at any time by accessing your Account preferences page through the Service.
You may also choose to discontinue the use of the Service by sending a request to: firstname.lastname@example.org. Upon confirmation of your request, we will permanently delete all School Student Information associated with your account from the Service. We may continue to use your name and contact email as provided in your User Information for the purpose of sending you informational emails of our Services, unless you decide to opt out of receiving any such emails.
Protecting the privacy of children is especially important. For that reason, we do not allow children under 13 to use the Service and no part of the Service is directed to persons under 13. If you are under 13 years-of-age, then please do not use or access the Service at any time or in any manner.
In order to use the Service ALL of the following must be true: (i) you, the individual, must be at least 18 years old and have not previously been suspended or removed from the Service; (ii) you, the individual, established or are establishing an Account on behalf of your Subscribing Organization; (iii) you, the individual, are an authorized representative of your Subscribing Organization with the authority to bind your Subscribing Organization to the Terms; (iv) you, the individual, and your Subscribing Organization agree to be bound by the Terms; (v) you, the individual, have been authorized by your Subscribing Organization to use the Service and to provide User Information and School Student Information in connection with your use of the Service on behalf of your Subscribing Organization; (vi) your registration and your use of the Service is in compliance with any and all applicable laws and regulations, including without limitation, the Family Educational Rights and Privacy Act ("FERPA").
PLEASE CONTACT US IMMEDIATELY AT PRIVACY@LEARNSPROUT.COM IF YOU BELIEVE THAT YOU HAVE PROVIDED US WITH INFORMATION WITHOUT THE PROPER RIGHTS, CONSENTS OR PERMISSIONS SO THAT WE MAY DELETE SUCH INFORMATION AS SOON AS POSSIBLE.
We maintain strict administrative, technical and physical procedures to protect the integrity and security of the PII that you provide to us. We cannot, however, guarantee that such information may not be accessed, disclosed, altered, or destroyed by a breach of any of our administrative, technical or physical safeguards. For data stored with LearnSprout, we use industry standard encryption to safeguard the information from unauthorized access. Physical access to equipment and permissions necessary to manage data are granted to LearnSprout employees only to the extent that enables them to perform their job functions. To learn about our Security Policy at LearnSprout, please visit https://www.learnsprout.com/security.
If we know or have reason to know of a systems security breach by an unauthorized party or that any of your Information was used for an unauthorized purpose, then we will immediately notify you electronically so that you can take appropriate protective steps. We will also post an additional notice through the Service if a security breach occurs. Depending on where you live or where your schools are located, you may also have a legal right to receive notice of a security breach in writing, and we will provide you with such required written notice in addition to the electronic notice. If you do not live or your school is not located in a jurisdiction that requires written notice of a security breach but you wish to also receive written notice in addition to the electronic notice, please make a request to us at email@example.com.
You, the individual, acknowledge and agree that you will only share Information with only those other individuals who have been previously authorized and approved by your Subscribing Organization to see and use such Information and to use the Service. You are solely liable and responsible for your actions or inactions that result in the sharing of any such Information with others. This includes, but not limited to, adequately protecting the Information that may be displayed on your computer screen and not leaving your computer unattended if the Information is visible or accessible. LearnSprout does not take responsibility or liability for your distribution, sharing or disclosure of such Information. Furthermore, you acknowledge and understand that you are subject to all applicable privacy laws, rules and regulations, including without limitation, FERPA.
You agree to accept responsibility for all activities that occur under your Account. If you have reason to believe that your Account is no longer secure for any reason (for example, in the event of a loss, theft or unauthorized disclosure or use of your password), then you agree to immediately notify us at firstname.lastname@example.org.
Although we may allow you to adjust your privacy settings to limit access to your information, please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other users with whom you may choose to share your Information. Therefore, we cannot and do not guarantee that Information you post on the Service will not be viewed by unauthorized persons. We are not responsible for circumvention of any privacy settings or security measures contained on the LearnSprout website. You understand and acknowledge that, even after removal, copies of information that you have posted may remain viewable in cached and archived pages or if other users have copied or stored such information.
The Service is hosted in the United States and is intended solely for users located within the United States. If you choose to use the Service from the European Union or other regions of the world with laws and regulations governing data collection and use that may differ from the applicable federal and state laws and regulations of the United States, then please note that you are transferring personally identifiable information outside of those regions to the United States for storage and processing, and by providing the personally identifiable information on the Service you consent to that transfer, storage, and processing pursuant to the applicable laws and regulations of the United States.
IF YOU DON'T AGREE TO ANY CHANGES, THEN YOU MUST PROVIDE US WITH WRITTEN NOTICE TO SUPPORT@LEARNSPROUT.COM AND WE WILL AUTOMATICALLY DELETE YOUR ACCOUNT (INCLUDING ALL RELATED INFORMATION), UNLESS YOU NOTIFY US OTHERWISE.